Registration and Fees:
- Registration Fee: A $55.00 non-refundable registration fee is due for each swimmer upon enrollment.
- Annual Fee: The registration fee is billed annually in the anniversary month of the original registration.
- Payment Method: Only electronic payments (credit/debit cards) are accepted. You are responsible for keeping the payment method on file current.
- Sibling Discount: A $10.00 discount is offered on the second child, per month, for 2 or more enrolled siblings.
Makeup Lessons and Cancellations:
- Cancellation Notice: You must provide 24-hour notice to be eligible for a makeup lesson. Notice can be given via the parent portal, phone, or in person.
- Late Cancellation Fee: A $25.00 fee will be charged for cancellations made with less than 24 hours' notice, and the lesson will not qualify for a makeup.
- No-Shows: Missing a lesson without notification will count as
Enrollment and Withdrawal:
- Withdrawal Notice: A 30-day cancellation notice is required if you decide to withdraw a swimmer from the school.
On-Site Policies:
- First Day: Arrive 15 minutes early to check in and get acclimated.
- Parental Supervision: A parent or caregiver is required to remain on the premises during the swim lesson.
- Required Items: Swimmers should bring swimwear, a swim cap, goggles, and a towel.
- Diaper Policy: All swimmers under 3 (or not fully potty-trained) must wear both a disposable swim diaper and a reusable diaper.
When you build out your new website, you can create a dedicated "Policy" page and use these exact points. Having clear policies is crucial for managing expectations and ensuring a smooth experience for your customers.
